Free ABPMP CBPA Exam Dumps Questions & Answers

What are key activities involved in the start of process design?

• A.  Designing the new process, creating high-level tasks within the new process, model simulation, testing, and acceptance
• B.  Designing the new process, defining handoffs of process between functional groups, and indicators in the new process
• C.  Designing the new process, defining activities within the new process, and rules that control the activities
• D.  Designing the new process, creating the logical design, and IT infrastructure for good support

What is one difference between primary processes and support processes?

• A.  Primary processes have more tasks.
• B.  Support processes tend to be more complex.
• C.  Support processes do not provide value directly to customers.
• D.  Primary processes are integrated with support processes.

Which statement is true for process-driven organizations?

• A.  They avoid organizational changes to provide stable processes.
• B.  They are structured, managed, and controlled around business functions.
• C.  Roles across departments are managed by business rules.
• D.  They are structured, managed, and controlled around core processes.

What do support processes provide?

• A.  The rules and guidelines used to measure, monitor, and control business activities
• B.  Required resources and infrastructure needed to support primary processes
• C.  The management procedures needed to execute primary processes
• D.  The information technology management of the primary processes

Which is the BEST example of "process redesign"?

• A.  Identifying the maturity of the organization
• B.  Designing from outside-in starting with customer interactions
• C.  Strategic aligning of the organization
• D.  Creating BPM structures within IT department