Some of the characteristics customers expect when they buy products are all of the following EXCEPT:

• A.Presale services better than after sale services
• B.Product and volume flexibility
• C.A fair price with higher quality products and services
• D.Delivery lead time

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Qualitative techniques are productions based on judgment, intuition, and informed opinions.

• A.False
• B.True

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Which of the three factors are involved in good preparation of the physical inventory?

• A.Workforce, Physical control and security
• B.Housekeeping, Inventory and production
• C.Housekeeping, identification and training
• D.Tolerance, identification and training

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Which one of the following should be the result of capacity requirements planning?

• A.none of these
• B.Both of these
• C.A detailed workable plan that meets the priority objectives and provides the capacity to do so.
• D.Ideally it will satisfy the MRP and allow for adequate utilization of the work force machinery, and equipment.

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What uses cost determined before production begins?

• A.Cost of quality
• B.Analysis cost
• C.Standard cost
• D.Average cost

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