A company is considering changing its manufacturing strategy from engineer-to-order (ETO) to make-to-order (MTO). Which of the following risks should the company be careful to consider?

• A.Decreasing manufacturing efficiency
• B.Increasing work in process (WIP) inventory
• C.Increasing raw material costs
• D.Decreasing customer satisfaction

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All of the following are broad types of benchmarking EXCEPT:

• A.process benchmarking
• B.personal benchmarking
• C.competitive benchmarking
• D.best-in-class benchmarking

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Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?

• A.Improved transparency of collaboration relationships
• B.Increased performance in balanced scorecard
• C.Better synchronization of planning and operations
• D.Reduced inventory levels for key items

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Which of the following elements of total quality management (TQM) results in a lower overall cost of the product?

• A.Compliance to regulations
• B.Prevention of failures
• C.Speed to deliver
• D.Aesthetics of the product

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Which of these SCM processes are critical linkages?

• A.Customer Relationship Management (CRM)
• B.Demand Management
• C.I and II
• D.Supplier Relationship Management (SRM)
• E.I and III

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