Which of the following measures would be an appropriate indicator of the marketing and sales organization's support of the sales and operations planning (S&OP) process?

• A.Finished goods inventory as a percent of planned inventory
• B.Percent of product introductions completed on schedule
• C.Total revenue as a percent of planned revenue
• D.New customers as a percent of total customers

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Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?

• A.Delivery lead times are consistent.
• B.Risk pooling benefits are negated.
• C.Order-fill rate is decreased.
• D.Distribution overhead is increased.

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A firm has increased finished-goods inventories for several products to compensate for increased variability in demand. The firm analyzed shipment data and determined that the variability was due to a few customers placing large orders for single shipments to obtain discounts. Which of the following actions is the firm most likely to take to maintain sales and reduce variability in demand?

• A.Implementing extrinsic forecasting methods
• B.Reducing discounts for large orders
• C.Encouraging high-volume customers to place blanket orders
• D.Increasing the level of safety stock on high-volume products

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For functional products, what is the average margin of error in the forecast at the timeproduction is committed?

• A.5%
• B.None of the above
• C.40%
• D.10%
• E.15%

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Which of the following statements is true when selecting the mode of transportation to use in a global supply chain?

• A.The difference in cost of warehousing in different countries makes air transportation viable only for very lightweight items.
• B.When moving heavy items long distances, water transportation offers the lowest cost and highest availability in most countries.
• C.Pipeline usage is limited because of the high variable cost of operation and difficulty moving between pipelines
• D.The availability, specifications, and geographic reach of rail transportation varies greatly from country to country.

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