Which of the following are types of discounts?
I. price break given to all units
II. price break given to units above the price break quantity
III.
price break based on the total dollar amount

• A.I and II
• B.I only
• C.I, II and III
• D.I and III
• E.II only

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The six sigma approach to quality focuses on increasing customer satisfaction by:

• A.reducing variability
• B.increasing efficiency
• C.reducing waste
• D.simplifying processes

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Risk management assessment tools are common techniques used in which certification program?

• A.ISO 9000
• B.ISO 14000
• C.ISO 26000
• D.ISO 31000

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Which of the following statements about functional products is true?

• A.They have a short life cycle.
• B.They have low profit margins.
• C.They have an unpredictable demand.
• D.They are sold at a limited number of locations.

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A primary objective of a lean enterprise is to:

• A.analyze and focus the value stream along all functions to maximize value for the ultimate customer.
• B.create value for its suppliers by incorporating lean manufacturing principles into a supplier certification process.
• C.employ people who have enhanced abilities to learn and adapt to the corporate culture.
• D.continuously improve processes and procedures to maintain a level production schedule.

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