From the following pairs, select the most critical factors relating to training:

• A.What training is needed and when.
• B.Support is derived from the strategic plan and the personal commitment and involvement of top management.
• C.Who will deliver training and to whom.
• D.Top management commitment and employee acceptance of the need for training.

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Data that is derived from counting is derived from measuring is data.

• A.Numeric, verbal
• B.Variable, attribute
• C.Quantitative, qualitative
• D.Attribute, variable

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Which of the following elements would be expected to be included in a good project plan?
I. Cost-benefit analysis
II. Timetable for completion
III. Description of required resources
IV. Statement of project deliverables

• A.I, III, and IV only
• B.I and II only
• C.I, II, III, and IV
• D.II and III only

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Which of the following is not a type of organizational structure?

• A.Matrix
• B.Collateral
• C.Strategic
• D.Process

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The enhancement of one part of an organization at the expense of another is one definition of

• A.synergy
• B.sub-optimization
• C.system flexibility
• D.groupthink

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