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  4. ASQ.CSQE.v2026-08-26.q119 Dumps
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Question 21

Which of the following activities should be classified as an internal failure cost?

Correct Answer: D
Internal failure costs are costs associated with defects found before the product reaches the customer. These costs include:
* Investigation of defects: Identifying and analyzing defects within the development process.
* Rework: Fixing defects found during internal testing or audits.
* Scrap: Discarding defective parts or products.
* Downtime: Halting production or development to address defects.
Among the given options, investigating the cause of build defects is an internal failure cost because it pertains to finding and analyzing issues within the software before it is released to customers.
References:
* "Quality Planning and Analysis" by J.M. Juran and F.M. Gryna
* "Total Quality Management" by Besterfield et al.
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Question 22

Which of the following details should be included in a software configuration management plan?

Correct Answer: B
A software configuration management plan should define how configuration items are identified, controlled, status-accounted, audited, and changed. One important detail is the configuration control board's level of authority. The plan should specify who can approve changes, what types of changes require board review, decision criteria, escalation paths, responsibilities, and change-control workflow. Potential changes to items are not usually listed as plan details because changes are handled through requests as they arise. The programming language may appear in development documentation but is not a core SCM plan control element. Integration test baselines may be managed under configuration control, but the authority and process for controlling baselines is more fundamental. Therefore, CCB authority belongs in the SCM plan.
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Question 23

Which of the following organizational benefits is associated with increased satisfaction among external stakeholders?

Correct Answer: C
Increased satisfaction among external stakeholders, such as customers, investors, and partners, has a direct impact on the organization's long-term success and sustainability. This is because:
* Customer Loyalty: Satisfied customers are more likely to remain loyal, make repeat purchases, and recommend the organization to others.
* Investor Confidence: Satisfied stakeholders, including investors, tend to have more confidence in the organization's management and future prospects, leading to increased investment and support.
* Partnerships and Collaborations: Positive relationships with external stakeholders foster better business partnerships and collaborations, which can lead to new opportunities and growth.
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Question 24

Which of the following statements is true about a walk-through?

Correct Answer: C
A walk-through is a type of peer review where the author of a document or code presents their work to a group for feedback.
* Presenter Role:
* Developer: The person who created the document or code typically presents it.
* Objective: To explain their thought process and receive feedback on potential improvements or defects.
* Nature of Walk-Throughs:
* Informal: Less formal than inspections, aiming to get early feedback.
* Participation: Encourages participation from peers to improve the quality of the work.
* References: Common practices in software development highlight that the author or developer is the presenter in walk-through sessions to ensure accurate representation and understanding of the work being reviewed.
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Question 25

A project team conducts a review of its latest software design The review process is well-defined and is used by all projects within the company. As part of the review process, defect levels are compared against acceptable limits to determine appropriate corrective action. According to the CMMI-DEV Vl_2_. which of the following activities could the company perform to demonstrate characteristics unique to a Maturin' Level 5 organization?

Correct Answer: A
A Maturity Level 5 organization, according to the Capability Maturity Model Integration for Development (CMMI-DEV) V1.2, is focused on continuous process improvement. Such organizations leverage quantitative data to prevent defects and optimize processes. Submitting defect data to a team dedicated to future defect prevention aligns with this objective, as it emphasizes proactive measures to improve quality and prevent issues from reoccurring.
Collecting defect data and establishing process capability baselines are characteristics of lower maturity levels, while independent assessment of defect data ensures accuracy but does not inherently demonstrate a Level 5 focus on continuous improvement.
References:
* CMMI for Development, Version 1.2, Carnegie Mellon University.
* "CMMI: Guidelines for Process Integration and Product Improvement" by Mary Beth Chrissis, Mike Konrad, and Sandy Shrum.
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