Free Avaya 3302 Exam Dumps Questions & Answers

You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extension. What should you check lo resolve the problem?

• A.  Verify that a role under ACCCM permissions was created with the necessary permissions, and that user belongs to the group assigned under the LDAP tab to the role.
• B.  Verify that a role under ACCCM permissions was treated with the necessary permissions to add a new extension, andthat belongsto the group assigned under the LDAP tab to the role.
• C.  Verify that the user has permission to accessACCCM.
• D.  Verify that the ACCCM applicationis set to use Windows authentication in IIS.

A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?

• A.  C:\windows\temp\accminstaller.log
• B.  C:\install.log
• C.  C:\temp\accminstaller.log
• D.  C:\accminstaller.log

A customer has Avaya Contact Center Control Manager (ACCCM) and needs you to connect it to an Avaya Call Management System (CMS) and create a Solaris user at the root level of configure Roles Based Access Control (RBAC) with user database permissions on the CMS database. Which two statements ate accurate regarding connecting to a CMS? (Choose two.)

• A.  If connecting to CMS versionof CMSor earlier, you need the Openlink driver. If connecting to a later version, you need the IBM Informix driver.
• B.  You need to useaSolaris User.
• C.  If connecting to CMS version 14.x or earlier, you need the IBM Informix driver. If connecting to alaterversion, you need the Openlink driver.
• D.  The CMS Supervisor must beinstalledon the ACCCM Server.
• E.  You can connect to all versions of CMS with the Openlink driver.

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. They would like to give their users the ability to change the button assignments on that desk telephones directly from their Web browser.
Which application matches the key capabilities that the customer requires?

• A.  Call Flow Management
• B.  Interactive Voice Response (IVR) Self-Service
• C.  CM Extensions Management
• D.  Visual Phone

A company has an Avaya Contact Center Control Manager (ACCCM) solution. The administrator created a now user account, but the new user is unable to login into ACCCM.
The password has been verified and is correct. What is a cause of this problem?

• A.  Theuserhas noCommunication Manager (CM) Role assigned.
• B.  The Extension Number in the User Form is invalid.
• C.  The Provisioning Server is slopped.
• D.  The userhas no ACCCM Role assigned.