Free Avaya 3306 Exam Dumps Questions & Answers

A technician has carried some recording tests on Avaya Quality Monitoring, and found that there are no interactions from some of the agents.
Which three configurations need to be verified on the Avaya Quality Monitoring to resolve this problem? (Choose three)

• A.  Business Rules
• B.  Workstations
• C.  Workplaces
• D.  Groups
• E.  Agent user configuration

Which procedure should be completed before upgrading an Avaya Contact Recorder to version 11.0?

• A.  Start the Avaya Contact Recorder Service
• B.  Backup the recorder's postgres database
• C.  Apply any existing software hot fixes
• D.  Back up the recorder's MS SQL database

On an Avaya Contact Recorder Master web client that is configured for CS1000, which options are available within the operations tab?

• A.  On Demand
• B.  Meeting
• C.  Quality Monitoring
• D.  Station Exec

To check the CPU utilization of the Avaya Contact Recorder Server, which two items could you use? (Choose two)

• A.  The CPU utilization page in the Avaya Contact Recorder web client
• B.  The Linux top command
• C.  The linux var logs
• D.  The windows 2008 Resource Monitor

A technician has installed and configured an Avaya Quality Monitoring System, and us having problems seeing the agent status on the Agent Active display window (Search and Replay > Agents).
What are three possible causes of this problem? (Choose three)

• A.  The station extension on which the agent is logged in, is not recorded on the Avaya Contact Recording through Bulk Recording mode.
• B.  Avaya Contact Recording and Avaya Quality Monitoring do not monitor the hunt group extensions of the skills assigned to them.
• C.  The agents are not logged into Avaya Aura@ Communication Manager.
• D.  Avaya Quality Monitoring Device Group does not monitor the skills extensions of the skills assigned to them.
• E.  The TSAPI link on the Avaya Contact Recording system is down.