Free Avaya 3308 Exam Dumps Questions & Answers

You cannot find a contact under interactions that was recently recorded.
You have confirmed the recording exists on the Avaya Contact Recorder (ACR).
What is causing this problem?

• A.  You have not selected the Near Real-Time contact search option.
• B.  Your search parameters are include other agents as well.
• C.  Your search parameters are too wide.
• D.  You have to wait for at least an hour before doing the search.

To check the CPU utilization of the Avaya Contact Recorder (ACR) server, which two items could you use? (Choose two.)

• A.  the Windows 2008 Resource Monitor
• B.  the Linux var logs
• C.  the Linux top command
• D.  the CPU utilization page in the ACR web client

You are in the process of creating a new supervisor on the Framework server. You have created the user profile, but when you try and assign access rights, the "Edit Access Rights" button is greyed out.
What is causing this problem?

• A.  You have not assigned a user to a group.
• B.  You have not created the profile as a supervisor.
• C.  You have not created the user name and password.
• D.  You have not created a valid profile.

You are playing back a contact in the interactions application under contacts. The audio is playing fine, but you have no screen replay. You have confirmed that the screen has recorded, and is replayable from the Avaya Contact Recorder (ACR).
What is causing this problem?

• A.  Your role does not allow you to replay screen.
• B.  You are logged in a wsuperuser.
• C.  ThePlayBackInstallation application has not been installed on your computer.
• D.  Your preferences is not set to display screen for contacts replay.

Which user details must be specified under the CCT username and CCT password options of the Avaya Aura Contact Center Interface?

• A.  any domain user and password
• B.  CallRecordUser and its password
• C.  any local Windows username and password
• D.  a domain CCT username and password