| Exam Code/Number: | 3313Join the discussion |
| Exam Name: | Avaya Aura® Contact Center Maintenance and Troubleshooting Exam |
| Certification: | Avaya |
| Question Number: | 70 |
| Publish Date: | Oct 20, 2026 |
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The Application Event Log contains events generated by installed application and software such as the AACC component. Most AACC component log entries in the Application Event log.
What is the AACC Application source type for contact center manager server (CCMS) core services and the License manager?
In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?
