Free Avaya 3314 Exam Dumps Questions & Answers

In the "Generate UCID" field on the Application Launch Settings Advanced Parameters is set to "yes", which three statements are true? (Choose three.)

• A.  The UCID generated by the MPP overrides the CM UCID.
• B.  If the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.
• C.  The MPP adds a two-digit application identifier to the UCID received from the CM.
• D.  For blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred.
• E.  For Bridge and Outcalls, MPP will generate a new UCID.

Which statement with respect to the setup of Proactive Outreach Manager (POM) zones is true?

• A.  One campaign can run simultaneously in multiple zones on a system.
• B.  Licenses are automatically moved between zones if needed.
• C.  An organization defined in a specific zone can, under certain circumstances, use more resources than have been assigned to that zone.
• D.  The allocation of the Agent Manager can be changed without disruption of any currently logged in agents.

A PostgreSQL database is being used to support Proactive Outreach Manager (POM).
The pg_hba.conf file needs to be changed so that when the system receives a connection request, it will have which property?

• A.  A license to connect to the specified database
• B.  Rights to connect to the specified database
• C.  A valid SSL certificate for the specified database
• D.  IPv6 protocol enabled for the specified database

If a call enters the system and matches more than one URI, what determines the application that will handle the request?

• A.  The inbound called numbers or URIs cannot match more than one application.
• B.  On the Add Application form, the Set Priority field assigns the priority.
• C.  The Launch Order link on the Add Application page is used to set the priority.
• D.  The Start With field on the Add Application form sets the order.

What is the purpose of the Operational Database?

• A.  To add a new database to the current Schema, acting as default database in case of data inconsistency in the server database
• B.  To work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically
• C.  To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor
• D.  To increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server