Free Avaya 33810X Exam Dumps Questions & Answers

Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?

• A.  By using Create Proposal SSR
• B.  By using Create Order
• C.  By using Create Upload Order SSR
• D.  By using Sales Force Updates

Which three attributes describe the right context of a customer journey experience? (Choose three.)

• A.  Single Channel driven
• B.  Specific Report focused
• C.  Seamless
• D.  Intelligent
• E.  Personalized

In addition to using open-ended questions, which three questions would a design specialist use when starting with a customer discovery conversation? (Choose three.)

• A.  Which system support click-to-call from the web?
• B.  What are the customer support pain points?
• C.  What Is the IVR name?
• D.  What is the percentage of customer support Issues that are resolved In one call?
• E.  What are the agent performance reporting requirements?

A customer needs an application that is provided free of charge, and allows them to reduce the time required to develop and maintain scripts, workflows, and applications in the Avaya Aura® Contact Center.
Which application will meet the customer's requirements?

• A.  Avaya Contact Center Orchestration Designer
• B.  Avaya Agent Desktop
• C.  Avaya one-X® Agent Desktop
• D.  Avaya Control Manager

Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?

• A.  It Is anchored In the G450.
• B.  It Is anchored In the Media Server.
• C.  It Is anchored in the Session Manager.
• D.  It Is anchored In the Media Processing Platform.