| Exam Code/Number: | 33810XJoin the discussion |
| Exam Name: | Avaya Aura® Contact Center Solution Design Exam |
| Certification: | Avaya |
| Question Number: | 50 |
| Publish Date: | Sep 05, 2026 |
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AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?
A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?
During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?
AMR Medicure wants to help their consumers If they have trouble doing searches on the AMR Medicure Web pages.
Which solution would meet AMR's requirements?
