| Exam Code/Number: | 3M00030AJoin the discussion |
| Exam Name: | Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) |
| Certification: | Avaya |
| Question Number: | 65 |
| Publish Date: | Sep 07, 2026 |
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Which is a component of the Avaya Contact Center Select (ACCS) Ignition Process?(Select one.)
Scenario:
In connection with a CCT implementation project for the Government of Mourito, Avaya has partnered with a leading Distributor in the country. Avaya is required to import certain telecom equipment into Mourito. Avaya arranges for the shipment and same reaches Mourito port. In order to release the shipment, a no-objection letter is required from the customs unit in charge of the port. This is standard operating procedure in Mourito vis-a-vis overseas shipments. Typically, it takes about 7-14 working days to receive the letter. The Distributor, citing project exigency, pays a sum of $150 to a senior customs official and obtains the NOC. What prompts the Distributor to make the payment is that facilitation payments are customary and legal in Mourito.
What breach, if any, has the Distributor committed? (Select one.)
Avaya Contact Center Select (ACCS) supports Home Worker Agent (Telecommuter) scenarios. Which is the scenario depicted in the diagram shown here? (Select one.)
For voice calls which are the three integrations to IP Office from Avaya Contact Center Select (ACCS)? (Select three.)
Which is an IP Office-based Midmarket contact center solution? (Select one.)
