| Exam Code/Number: | 72200XJoin the discussion |
| Exam Name: | Avaya Aura® Core Components Support Exam |
| Certification: | Avaya |
| Question Number: | 95 |
| Publish Date: | May 31, 2026 |
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Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)
A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura users which are connected via the same Avaya Aura Session Manager (SM).
They have run a traceSM and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100.
Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)
Which two traces options can be useful when trouble-shooting SIP endpoint registration issued with a phone using TCP protocol? (Choose two.)
Which screen in the Avaya Aura media Server will display the emeoda Server service status and Operational State?
Which event packages would you expect to see an AST Endpoint subscribe to?
Dec 07, 2022
May 19, 2022