When observing the Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)
When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
1. Phone Registration
2. Download PPM.
3. Obtain IP Address and http/https server address from DHCP Server.
4. Check if firmware upgrade is required and download 46xxsettings.txt file.
5. Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
When does Communication Manager insert the shortcut flag during call processing?
A customer reports that several Remote Worker new hires weretrying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM).
After looking at how the call flowis supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.
If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step wasmissing in the call flow?
When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
1. Phone Registration.
2. Download PPM.
3. Obtain IP Address and Utility Server address DHCP Server.
4. Check if firmware upgrade is required and download 46xxsettings.txt file.
5. Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
