Free Avaya 72301X Exam Dumps Questions & Answers

A customer reports that attendants are unable to use Call Park and Page feature. You discover there is a problem with communication between Avaya Breeze and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze is the AAMS User Id for RESTful TLS authentication parameter set or checked?

• A.  the Avaya Breeze menu of the Avaya Aura System Manager (SMGR) under Cluster Administration
• B.  the Avaya Aura Media Server menu of Avaya Aura System Manager (SMGR) under Breeze Configuration
• C.  the Avaya Breeze web interface
• D.  the Call Park and Page menu of Avaya Aura System Manager (SMGR) under Call Park and Page attributes

A customer reports that the Avaya Aura Contact Center (AACC) agents are unable to log in to their agent PCs. They also informed you that the in-house telecom personnel performed routine maintenance of the company's telephony infrastructure during the weekend. As part of troubleshooting, you check the status of the CTI link on Avaya Aura Communication Manager (CM), which shows the link down. Server connection between CM and AES is up and running.
Based on this information, what is the cause of this problem?

• A.  The TSAPI Service Controller was restarted on the AES.
• B.  The wrong IP address used in CM Interface > Switch Connections on the AES web interface.
• C.  The AES is down.
• D.  The TSAPI link was taken offline on the AES.

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

• A.  It is eight steps that ensure a faster time to resolution.
• B.  It is eight steps used to guarantee systems are operational after an implementation.
• C.  It is eight steps that define how to escalate third-party integration issues.
• D.  It is eight steps that guarantee a logical way to isolate an issue.
• E.  It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

You have received a trouble ticket in which Branch Session Manager (BSM) is not working with the Avaya Aura Communication Manager (CM) Survivable Remote Server (LSP). You want to verify if correct BSM Security Module IP Address is configured on the LSP server.
Which statement about the steps to check BSM Security Module IP Address configuration on the LSP is true?

• A.  Log in to the System Management Interface (SMI) of the Main Avaya Aura Communication Manager (CM) Server. Navigate to Administration > Server (Maintenance). In Server Configuration > Server Role, scroll down to Optional BSM IP Address section and verify the BSM SIP Entity IP Address.
• B.  On Avaya Aura System Manager (SMGR) web interface, navigate to Elements > Communication Manager > Element Cut-Through. Select the Avaya Aura Communication Manager (CM) and execute the display lsp XXXX command, where XXXX is the Survivable Processor node-name. On the first page verify the BSM SIP Entity IP Address.
• C.  On Avaya Aura System Manager (SMGR) web interface, navigate to Elements > Communication Manager > Element Cut-Through. Select the Avaya Aura Communication Manager (CM) and run the display survivable-processor XXXX command, where XXXX is the Survivable Processor node- name. On the first page verify the BSM SIP Entity IP Address.
• D.  Log into the System Management Interface (SMI) of the LSP. Navigate to Administration > Server (Maintenance). In Server Configuration > Server Role, scroll down to Optional BSM IP Address section and verify the BSM SIP Entity IP Address.

A technician is trying to access the Avaya Aura Media Server (AAMS) after receiving a troubleshooting ticket. After falling to enter the system using different web browsers, the technician realizes the incorrect URL was used.
Which URL must be used to access the AAMS web page?

• A.  http://<AAMS FQDN or IP address>/em
• B.  https://AAMS FQDN or IP address:8443/emlogin
• C.  http://SMGR FQDN or IP address:8443/aams
• D.  http://<AAMS FQDN or IP address>:443/admin