| Exam Code/Number: | 7392XJoin the discussion |
| Exam Name: | Avaya Aura® Call Center Elite Implementation Exam |
| Certification: | Avaya |
| Question Number: | 64 |
| Publish Date: | Jul 14, 2026 |
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Agents/supervisors want to have the ability to login/logout of splits/skills, change their work mode, and perform service observing.
What is used to facilitate this ability?
Customers need to use the extension 5004 for announcements In a vector but the vector will not save. To ensure that the resources are configured, what should be done first?
Which two functions do Vector Directory Numbers (VDNs) perform in a call center? (Choose two.)
A supervisor with console permission cm enter an agent's login ID, and add or remove an agent's skill via Feature Access Code (FAC). Agents can also dial FAC to add or remove a skill.
Which statement is true about the configuration of this feature?
Which two parameters must be configured to allow Service Observing while, off site? (Choose two.)
