Free Avaya 7497X Exam Dumps Questions & Answers

From where can you change the log-level for Avaya Oceana snap-in components?

• A.  Omni channel Data store
• B.  System Manager
• C.  Avaya Control Manager
• D.  Breeze Node CLI

Consider the log message:

Which component and log file contains log messages of this kind?

• A.  SMSVendotSnapin Service Log file
• B.  MessagingSetvice Service Log file
• C.  ORCRestService PU Log file
• D.  CustomerControllerService PU Logs file

Which three parameters are associated to a work request inside the Avaya Oceana solution? (Choose three.)

• A.  Agent ID
• B.  Work flow Type
• C.  Attributes
• D.  Work Request ld
• E.  Customer ID

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?

• A.  WorkRequestID
• B.  Caller ID
• C.  Contextld
• D.  DNIS Number

You have successfully deployed the Avaya Oceana solution.
Which two verification steps will confirm that the voice interactions can be delivered to Avaya Oceana agents? (Choose two.)

• A.  The Avaya Oceana agents are in READY state for the voice channel.
• B.  The Avaya Oceana agents are in READY state for the email channel.
• C.  The AES and CSC connections are established.
• D.  The Avaya Oceana administrators are in READY state for voice channel.