On an IP500 control unit that has 12 did DS30 modules configured, what is the maximum number ISDN PRI trunks that can be configured?

• A.4
• B.3
• C.8
• D.6

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A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user's extension should ring for 10 seconds before trying the next available person.
Which timer do you set with the parameter of 10 seconds?

• A.No answer time for the Hunt group
• B.No answer time for the User
• C.Fall-back timer
• D.The Hunt Group overflow timer

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In a Small Community Network (SCN) with Distributed Voicemail, which two are required? (Choose two.)

• A.Port 80 supported
• B.Preferred Edition Licenses on all IP Office systems
• C.IIS installed on all Voicemail Pro servers.
• D.SMTP unblocked between Voicemail servers
• E.Local Host file

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A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before.
Which two tools can you use to check who last made any changes to the system? (Choose two.)

• A.Manager
• B.System Status Application
• C.Monitor
• D.Web-Manager

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A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)

• A.Add an IP route.
• B.Watch QoS alarms in SSA.
• C.Change codecs in the IP Office.
• D.Change the Mode from A-law to u-Law.
• E.Compare calls to local and remote extensions.

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