Which two statements about Campus Business Continuity are true? (Choose two.)

• A.The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
• B.The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
• C.To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
• D.The active and standby servers must be in the same location and network subnet using static IP addresses.

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A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

• A.A corresponding CDN needs to be set up
• B.A new SIP extension needs to be added to the IP Office.
• C.A short code needs to be added on the IP Office.
• D.A new short code needs to be set up in the ACCS.

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Where are the media files that provide music and recorded announcements to contact center applications stored?

• A.The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
• B.The Avaya Contact Center Select (ACCS) contact center system
• C.The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
• D.The IP Office voice mail system

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Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

• A.The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.
• B.WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.
• C.The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp
• D.It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,
• E.ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

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In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?

• A.Right click on the service and select reboot.
• B.Right click on the service and select restart.
• C.Enter the advanced password, right click on the service and select restart.
• D.Enter the advanced password, right click on the service and select end process.

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