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  1. Home
  2. CIPS Certification
  3. L6M9 Exam
  4. CIPS.L6M9.v2025-11-29.q29 Dumps
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Question 21

According toHays and Wheelwright, there arefour stages of operations functions, reflecting how an organisationapproaches its operational system.
Which of the following isStage 4, the stage that organisations should aspire to achieve?

Correct Answer: B
#Externally SupportiveisStage 4, where an organisation's operations function is astrategic asset, driving competitive advantage.
#The four stages in order:1##Internally Neutral- Focus on avoiding mistakes2##Externally Neutral- Keeping up with industry standards3##Internally Supportive- Aligning operations with business strategy4## Externally Supportive- Operations function is acompetitive differentiator This model isimportant for the exam, somemorise the stages!(See LO 2.2, p.99)
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Question 22

Risks are always present within organisational strategies, and it is important that they are assessed. Which of the following arestrategies for dealing with risk?

Correct Answer: A
Thefour risk management strategiesare often remembered asTEAR:
* Transfer: Shift the risk to another party (e.g., insurance, outsourcing).
* Eliminate: Remove the risk entirely where possible.
* Avoid: Choose not to engage in activities that introduce the risk.
* Reduce: Take measures to minimize the impact or likelihood of the risk occurring.
(See p.200)
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Question 23

Ping Lin Ltd is a toy manufacturer based in China. The company has acomplex supply chaininvolving raw material suppliers, retailers, international distributors, and logistics firms. Zeng, a Logistics Coordinator, has noticedirregularities in the ordering of materials in the lower part of the supply chain. Combined with irregular consumer buying patterns, this poses a risk to the organisation.
What is this phenomenon known as?

Correct Answer: B
TheBullwhip Effectdescribes howsmall changesin demand at the consumer level createlarger variancesin supply chain orders upstream. It leads to inefficiencies, overstocking, or shortages.
#Note:This is also known as theForrester Effect(not "Forrest Effect"-that was a trick!). A famous real- world example occurred duringCOVID-19, when panic-buying causedtoilet paper shortages.
For more insights, read:#The Bullwhip Effect & Toilet Paper Shortages(See LO 1.1, p.12)
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Question 24

Scenario:
Five manufacturing organisations usedifferent order prioritisation methodsandworkflow patterns. Each company follows a uniquestrategy for order processingandworkflow structure.
For eachorganisation, select thecorrect Prioritisation MethodandPattern of Workflow.

Correct Answer:

Explanation:
A screenshot of a product list AI-generated content may be incorrect.
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Question 25

Andrea is the Chief Financial Officer at Big Corporation and is completing aVariance Analysis. She has reviewed the production costs of creating item B, and this month's costs show avariance to budget of £-200.
What does this mean?

Correct Answer: B
Anegative varianceto budget means that the companyspent £200 less than expected, which is apositive outcome. While it may seem counterintuitive, a negative variance inthis context indicates cost savings rather than overspending.Option D is incorrectbecause the organisation has saved £200, not gained it. (See p.198)
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