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  1. Home
  2. Certinia Certification
  3. PSA-Sysadmin Exam
  4. Certinia.PSA-Sysadmin.v2025-05-03.q40 Dumps
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Question 1

Where would you go to delete App Logs in bulk?

Correct Answer: A
* Understanding App Logs in PSA:
* App Logscapture errors related to actuals, billings, timecard rollups, and other processes.
* Excessive logscan cause system performance issuesand should be cleaned up regularly.
* Options Analysis:
* Option A:"PSA Administration"#Correct!App Log Cleanup Jobin PSA Administration allows bulk deletion of old logs.
* Option B:"System Administrator Workspace"#Not specific to PSA logs.
* Option C:"Backlog Details"#Irrelevant; backlog pertains to revenue forecasting.
* Steps to Delete App Logs in Bulk:
* Navigate toPSA Administration.
* FindApp Log Cleanup Job.
* Run the cleanup job to remove outdated logs.
* Alternatively, useDataloader.iofor bulk deletion.
References:
* PSA Sys Admin Essentials Student Guide.
* Everything you need to know about FinancialForce Project Actuals.
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Question 2

A user is having an issue where the Utilization report has inflated hours. The billable hours, calendar hours, and credited hours are double their actual values.
Which of the following is a possible cause of this issue?

Correct Answer: C
* Why is Utilization Reporting Showing Inflated Hours?
* Inflated utilization hours often occur when thereport aggregates hours incorrectly.
* Cause 1: Report Not Grouped by Resource (Correct - Option B)
* If theResource grouping is missing, billable, calendar, and credited hours might besummed multiple times.
* Solution:Edit the report and add "Resource" as a grouping field.
* Cause 2: Incorrect Time Period Type Filter (Correct - Option C)
* Utilization calculations are based onspecific time period types(month, quarter, year).
* If a report is missing the correct filter,hours might be duplicated across different time periods.
* Solution:Apply a filter for the correct "Time Period Type" (e.g., Month, Quarter, or Year).
* Why Not the "End Date" Filter? (Option A Incorrect)
* TheEnd Date filtercontrols the date range but does not impact hour duplication.
* PSA Sys Admin Essentials Student Guide Fall 20 (2).pdf, Pages 113-116.
References:
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Question 3

You are in the process of migrating historical Skills and Certification information from your company's legacy system into FinancialForce PSA. Since the historical data volume is relatively low, you have decided to migrate the data manually and not use the Data Loader tool.
Using the Manager Skills and Certification lightning component, you first select the internal resource's name for whom you want to capture the "Skills and Certification" ratings. However, you notice you do not have the option to "Add" new skills and Certification for that resource on the screen. You are one of the Salesforce
/PSA System Administrators for your company and have the System Administrator profile.
Of the following, which one could explain why you are unable to migrate skills data for that resource?

Correct Answer: B
* Understanding Skills and Certification Data Entry in PSA:
* TheSkills and Certification Lightning Componentis used to manually enter skills and certifications for a resource.
* System administrators must enableSkills and Certification EntryviaCustom Settings > Permission Control Settings.
* Options Analysis:
* Option A:"You do not have the required Skills and Certification Entry Permission Set assigned to the resource"#Incorrect. The issue is related tocustom settings, not a missing permission set.
* Option B:"You do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings"#Correct! This setting must be enabled inCustom Settings for users to enter skills.
* Option C:"You do not have the 'Skills and Certification Entry' Permission Control set to TRUE"
#Incorrect.Permission Controlsmanage region- or practice-based access but do not override global settings.
* Steps to Enable Skills and Certification Entry:
* Navigate toSetup#Custom Settings.
* LocatePermission Control Settings.
* Edit and enable"Allow Skills and Certification Entry".
* Save changes and test by attempting to enter skills for a resource.
References:
* PSA Sys Admin Essentials Student Guide.
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Question 4

You are notified that some approved Miscellaneous Adjustments records are not getting picked up in the Billing Event Generation process during month end billing.
Which two of the following system settings do you need to have in place for Miscellaneous Adjustments to get picked up in the billing run? (Choose two.)

Correct Answer: A,C
When Miscellaneous Adjustments records are not picked up in theBilling Event Generation process, the issue is often related to the system settings. The following conditions must be met:
* Effective Date Range:The Miscellaneous Adjustments record'sEffective Datemust fall within thetime period specifiedin the Billing Event Generation process. If the date is outside this range, the record will be excluded from the billing event.
* Transaction Category Mapping:TheTransaction Categoryon the Miscellaneous Adjustments record must be included in theBillingCategories configuration option. This ensures that the system correctly categorizes and includes the Miscellaneous Adjustments in the billing process.
On the other hand:
* Option B ("The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region, Account, or Project")is incorrect.
While permission controls impact user access, they do not directly affect whether Miscellaneous Adjustments records are picked up by the billing process.
Thus, the correct answer isA and C.
References:
* PSA Sys Admin Essentials Student Guide Fall 20
* FF-PSA-v15-Customer-Overview_1.0
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Question 5

In your company, you have 2 types of users:
Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.
Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.
Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?

Correct Answer: A
* Understanding Permission Sets and Visibility in PSA:
* In PSA, permission sets control whichtabs and featuresa user can see.
* If Kevin, a Type 1 employee,sees the Project Planner tab, he likely has aProject Manager- related permission setassigned.
* Options Analysis:
* Option A:"Ensure Kevin is not assigned to the Project Manager Permission Set"#Correct! The Project Manager Permission Setgrants access to theProject Planner.
* Option B:"Ensure Kevin does not have a Permission Control record for the 'Project Planner View' permission"#Incorrect.Permission Controlsmanage functional access, notUI visibility.
* Option C:"Ensure that the Project Planner is not Visible on Kevin's user profile"#Incorrect.
Profiles in PSA providebase access, butpermission setsdeterminefeature visibility.
* Steps to Remove Project Planner Access for Kevin:
* Navigate toSetup#Permission Set Assignments.
* Search for Kevin'sassigned permission sets.
* IfProject Manager Permission Setis assigned, remove it.
* Log in as Kevin to verify that theProject Planner tabis no longer visible.
References:
* PSA Sys Admin Essentials Student Guide.
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