Free Cisco 100-140 Exam Dumps Questions & Answers

What should be done immediately after concluding a remote support session via TeamViewer?

• A.  Schedule the next session using the same connection parameters to streamline future support
• B.  Leave TeamViewer running on the user's device for future access if needed
• C.  Ensure that the session is completely terminated and that the user closes TeamViewer
• D.  Ask the user to uninstall TeamViewer to prevent unauthorized access

During a team collaboration session, a user finds they cannot share their screen, although they could in previous sessions.
What should be checked first to troubleshoot this issue?

• A.  Replace their video cables
• B.  Upgrade to a faster internet service
• C.  Change their monitor settings
• D.  Verify if screen sharing is enabled in the session settings

What should an employee do first if they receive an email that seems to be spam but contains links that appear relevant to their work?

• A.  Click on the links to verify their relevance
• B.  Report the email to the IT security team for verification
• C.  Delete the email immediately to prevent security risks
• D.  Forward the email to colleagues to ask if they received similar messages

A user's mobile app is not synchronizing data between their phone and tablet. What should they check first to troubleshoot this issue?

• A.  Increase the data limit on the mobile plan
• B.  Reinstall the app on both devices
• C.  Ensure both devices are logged into the same account within the app
• D.  Replace the router to improve network connectivity

You are helping an end user fix a corrupted application via remote access. You've found several potential solutions through a search engine.
How should you proceed to ensure the best outcome?

• A.  Ask the end user to pick a solution based on what they understand from your findings
• B.  Choose the solution that requires the least amount of steps, regardless of the source
• C.  Implement the easiest solution first without reading the entire content of the source
• D.  Evaluate the credibility of the sources before deciding which solution to follow