Refer to the exhibit.

A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

• A.Ask the user to click on the "Connect to a device" button and use the correct username and password.
• B.Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile.
• C.Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.
• D.Check if "OAuth with Refresh Login Flow" is enabled on Cisco Unity Connection but disabled in Cisco UCM.
• E.Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.

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An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

• A.Cisco IM and Presence subscriber in the Americas, in the different logical group
• B.Cisco IM and Presence publisher in EMEAR. in the different logical group
• C.Cisco IM and Presence subscriber in EMEAR. in the same logical group with IM and Presence publisher
• D.Cisco IM and Presence subscriber in the Americas, in the same logical group with IM and Presence publisher

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Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.

Correct Answer:

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An engineer is asked to configure cisco jabber for windows on-premises, in phone-only mode and later with cisco IM and presence. In the configuration steps, which two DNS records will be needed, assuming the jabber client is in "domain.com?' (Choose two.)

• A.Option A
• B.Option B
• C.Option E
• D.Option C
• E.Option D

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Refer to the exhibit.

Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?

• A.SRV protocol is not set up correctly. It should be _tls instead of _tcp.
• B.The port specified on the SRV record is wrong.
• C.The domain ccnp.cisco.com does not exist on the DNS server.
• D.Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.

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