Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?

• A.Add the "Allow control of the device from the CTI" option under the desk phone configuration page
• B.Select "Primary Line" under the user configuration page on Cisco UCM
• C.Add the "Allow control of the device from the CTI" option under the client services profile configuration page
• D.Associate the User with the desk phone under the user configuration page on Cisco UCM

Comment: *

Name: *

Email: *

Verification: *

An engineer is assisting a user who is reporting Jabber desk phone control issues. The user has two desk phones, but jabber controls only one of them. The user is mot given the option to select the second phone within the Jabber client. Everything else is functioning normally with Jabber and with both desk phones.
Which action resolves this issue?

• A.Set the Owner User ID on the second phone
• B.Ensure that both phones are in the same device pool
• C.Enable "Allow Control of Device from CTI" on the second phone.
• D.Add the problematic phone to the user's Controlled Devices list

Comment: *

Name: *

Email: *

Verification: *

Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client Which configuration addition to the end user profile resolves the issue?

• A."Standard CTI allows control of phones supporting connected Xfer and conf and the "Standard CTI Enabled" group.
• B."Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.
• C."Standard CTI secure connection" and the "Standard CTI Enabled" group
• D.""Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.

Comment: *

Name: *

Email: *

Verification: *

Refer to the exhibit. A Cisco Jabber for windows users Is reporting an Issue with phone control. Which action will resolve this issue?

• A.Create a device profile for the phone.
• B.Uncheck "logged into hunt group" on the user's CSF device.
• C.Add the standard CCM end users and standard CTl enabled permission groups for the user.
• D.Change the privacy setting on the CSF device to "Off".

Comment: *

Name: *

Email: *

Verification: *

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

• A.Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.
• B.Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center - Feature Services.
• C.Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center - Network Services.
• D.Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

Comment: *

Name: *

Email: *

Verification: *