Free Cisco 300-830 Exam Dumps Questions & Answers

A Webex Contact Center engineer is configuring a new chat digital channel for their organization.
Chat digital channel interactions will be handled by Webex Contact Center agents. Which two actions must be taken as part of the configuration? (Choose two.)

• A.  Assign an asset to a channel.
• B.  Create a channel with Chat as a channel type.
• C.  Create a channel with Email as a channel type.
• D.  Create a channel with Social Channel as a channel type.
• E.  Assign a phone number to a channel.

A user has the agent role and plans to sign in to Cisco Webex Contact Center desktop. Which system meets the requirements for WebRTC as the agent phone device?

• A. 
• B. 
• C. 
• D. 

An administrator needs to authenticate users to Webex services using the company's existing identity provider. Which technology enables this integration?

• A.  CAPF enrollment
• B.  TFTP authentication
• C.  SAML single sign-on
• D.  SNMPv3

What are the two types of Local Gateway trunking models with Webex Calling? (Choose two.)

• A.  registration-based trunks
• B.  PSTN trunks
• C.  certificate-based trunks
• D.  enterprise trunks
• E.  DNS-based trunks

A Webex Contact Center engineer is investigating an issue with outgoing email failures from a specific service in Webex Connect. The engineer wants to see all the failed transactions for last 7 days. Which two tools in Webex Connect provide the information needed to resolve the issue?
(Choose two.)

• A.  Templates
• B.  Debug Console
• C.  Export Logs
• D.  Reports
• E.  Watchtower