Free Cisco 500-440 Exam Dumps Questions & Answers

Which option describes the impact of co-loading the Cisco Unified Outbound SIP Dialer on the same servers as the agent peripheral gateway in the Cisco Unified Contact Center Enterprise?

• A.  Cisco Unified Outbound Dialer reduces agent capacity by a factor of 1.33-each outbound port is equivalent to 1.33 agents on the peripheral gateway.
• B.  Cisco Unified Outbound Dialer reduces agent capacity by a factor of four-each outbound port is equivalent to four agents on the peripheral gateway.
• C.  Cisco Unified Outbound Dialer does not reduce agent capacity on the peripheral gateway server.
• D.  Cisco Unified Outbound Dialer reduces agent capacity by a factor of 15-each outbound port is equivalent to 15 agents on the peripheral gateway.

Which type of MTP is supported with Cisco Unified Mobile Agent?

• A.  MTP No Pass-Around
• B.  MTP No Pass-Through
• C.  MTP Pass-Around
• D.  MTP Pass-Through

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

• A.  demarcation point between networks
• B.  secure communication using flow around mode
• C.  record calls by forking the media using build-in-bridge
• D.  normalize SIP messages using SIP profiles
• E.  NAT for address hiding
• F.  Silent Monitor inbound voice calls

In Cisco Finesse 10.0(x), Which is the last operation a supervisor need to perform in order to intercept the call?

• A.  after a supervisor has barged into a call
• B.  after a supervisor has started monitoring a call
• C.  after a supervisor has selected to talking agent for monitoring
• D.  after a supervisor has transferred the call.

Which setup is correct when you configure Cisco UCS B-Series VICs to reach the Fabric interconnect switches for Cisco Unified Contact Center Enterprise (UCCE) on Cisco UCS B-Series deployments?

• A.  Disable this Fabric Failover when the connected upstream network is operating in a Disjointed Layer 2 domain.
• B.  Disable the Fabric Failover option.
• C.  Enable this Fabric Failover only when the UCS B FI connects to a Common Layer 2 domain in upstream Network.
• D.  Enable Fabric Failover as an extra redundancy measure so that traffic from the UCS B-Series blade has the HA paths.