Free Cisco 500-443 Exam Dumps Questions & Answers

What are two core components of PCCE? (Choose two.)

• A.  CVP Call/VXML Server
• B.  Cisco ECE Web server
• C.  Cisco ECE Services Server
• D.  CVP Reporting Server
• E.  Agent PG A and B side

What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)

• A.  drfSchedule.xml
• B.  drfSystem.xml
• C.  drfPlatform.xml
• D.  drfDevice.xml
• E.  drfDeviceProfile.xml

What are two descriptions about web page accesses for a CUIC user or administrator? (Choose two.)

• A.  There is a limited view of activities based on agent size.
• B.  The day-to-day admin tasks regarding users, security, and reports will be done on the reporting page.
• C.  The Web URLs or pages are available for access, "Admin* page, "System* page, and a Reporting page.
• D.  The default user is defined upon installation of software and can be used to login to either page initially to perform the integration.
• E.  The "Admin* page or OAMP site is used for the daily "admin.'

When an Agent's status turns Ready, which two components help notify the CCE Router about this new status? (Choose two.)

• A.  AWDB
• B.  Finesse
• C.  Agent PG/CTIServer
• D.  SPOG
• E.  IDS

What are two elements in the Call Studio application to collect Caller Response? (Choose two.)

• A.  Menu Elements capture a string of numerical digits.
• B.  Menu Elements capture a single digit.
• C.  Digits elements capture a string of numerical digits.
• D.  Digital tone elements capture a single digit.
• E.  Digits elements capture a single digit.