Cisco offers customer care solutions for contact centers. Which option is not correct?

• A.Cisco Remote Expert Mobile
• B.Cisco Inbound Option
• C.Cisco Unified call studio
• D.Cisco Outbound Option

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Which phrase best describes Unified Communications?

• A.mobile endpoint applications that unify voice, video, and presence services to streamline communications and enhance productivity and collaboration
• B.video conferencing accessible across endpoints, devices, and applications within an organization
• C.integrated voice, video, mobility, and presence services across endpoints, devices, and applications
• D.voice and video collaboration services accessed from a unified endpoint

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