Free Cisco 700-805 Exam Dumps Questions & Answers

How can an RM provide evidence of a mature, repeatable renewal risk management process during a Customer Success Practice Maturity capability audit?

• A.  By providing a record of renewal quotes submitted through CCW-R in the previous 12 months.
• B.  By providing a summary of OTRR performance trends demonstrating consistent execution.
• C.  By providing a well-maintained Risk Log documenting risk categories, mitigation owners, and resolution dates.
• D.  By providing a collection of customer satisfaction scores and Net Promoter Survey results.

Which three financial metrics are critical in renewing subscriptions? (Choose three.)

• A.  renewal rate
• B.  training costs
• C.  close rate
• D.  net new sales
• E.  annual re curing revenue

An RM reviews a portfolio and observes that ARR has a small decline while ATR is significantly high for the upcoming quarter. How should the RM interpret this pattern?

• A.  The portfolio is healthy and the focus should shift to new customer acquisition.
• B.  Expansion motions have been successful and upsell proposals should be prepared.
• C.  The renewal base is stable and the focus should shift to expanding existing accounts.
• D.  There is potential renewal risk that requires investigation into customer health and adoption.

An RM attempts to pull a full IB report in Cisco Ready but can only see assets the partner sold directly. What must the RM do to remediate this visibility limitation?

• A.  Update the CCO user ID profile to include the correct reseller designation.
• B.  Obtain Digital Customer Consent (DCC) from the customer ' s Smart Account Administrator.
• C.  Synchronize the PXP pipeline with the Cisco Ready database.
• D.  Link the customer ' s Smart Account to the partner ' s BE GEO ID in CCW.

Who do Renewals Managers (RMs) work with?

• A.  RMs work with pre-sales engineers and build customer solutions.
• B.  RMs work with account managers to drive ongoing revenue risk assessments and plays.
• C.  RMs work with service delivery teams and monitor engagements.
• D.  RMs work by themselves to develop a high level view customer requirements and objectives.