An employee's mobile device no longer charges, and the employee believes the battery is bad. A
technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is
connected to a charging cable. Other devices charge without issue when the cable is used. Which of the
following should the technician perform FIRST to resolve the issue?
A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. the technician runs the ipconfig command and gets the following:
The technician then runs the tracert 8,8,8,8 command and gets the following:
Which of the following is the MOST likely issues he user is having?
A user is having trouble printing and has asked a technician for help. The technician is able to print remotely from the print server. Which of the following will the technician MOST likely need to perform NEXT? (Choose two.)
A user hears a clicking noise coming from a computer after it was restarted for the rst time in a few days. The computer also seems to be running slow. Which of the following should a technician check FIRST to troubleshoot the issue?
A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?
