Ann, a user, has purchased a new Android phone and is attempting to access a public hotspot. When she opens a browser, she gets a message indicating the page cannot be displayed. She notices there is a "?" in the radio icon in the toolbar. She has verified Bluetooth is active, airplane mode is off, and tethering is turned on.
She uses the cell phone to call a technician for assistance.
Which of the following is the MOST likely issue Ann is experiencing?
A user's computer reports it has many virus infections and directs the user to call a phone number for assistance. A technician removes the hard drive and virus scans the drive with another computer. The scan does not identify any viruses Which of the following is MOST likely the problem?
A Windows 7 machine appears to have a failure. Every time it is rebooted, the message "BOOTMGR is missing" appears.
You have previously inserted a Windows 7 installation DVD into the DVD-ROM.D18912E1457D5D1DDCBD40AB3BF70D5D Please repair this failure without overwriting the customers' local user profiles.
INSTRUCTIONS
Use the Windows recovery and repair utilities to remediate the issue.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Ann, a user, received an email from an unknown source with an attachment claiming to be pictures from her beach vacation. When Ann opened the attachment, she was prompted to enable macros. Once the macros were enabled, the antivirus software triggered an alert. The malicious activity was stepped by the antivirus software. Which of the following should be recommended as the FIRST line of defense to prevent this attack vector from reoccurring?
A user's personal settings are not saving, and a technician suspects the user's local Windows profile is corrupt. The technician wants to check the size of the ntuser.dat file, but It does not appear in the user's profile directory. Which of the following Control Panel utilities should the technician use to correct this?
