A technician is performing service on a computer and notices it is responding very slowly. The computer has 4GB of RAM. a four-core 3GHz processor, and a SATA I 54O0rpm 300GB HOD. The technician logs the following process information:

Based on this data, which of the following is the MOST likely cause of the performance issues?

• A.The dtfhost.exe is likely a virus, and the computer has slowed down due to an infection
• B.The chrome application is using loo much memory and causing excessive paging
• C.The WSFTPD application is overloading the NIC. causing the computer to freeze periodically.
• D.The operating system is performing an installation that is slowing down the computer.
• E.The Windows Defender application is using too much CPU, causing the slowdown.

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Ann, an end user, is working with highly regulated data and often notices the high volume of traffic in her work area. Ann requests help with limiting the exposure of data as people walk by.
Which of the following security measures should be used?

• A.Common access card
• B.Biometric device
• C.Cable lock
• D.Mantrap
• E.Privacy screen

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Which of the following should be performed FIRST after discovering an employee is using a corporate laptop to steal trade secrets?

• A.Track the evidence
• B.Preserve the data
• C.Disable the laptop
• D.Report the incident

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A user installed a new company-approved application on a Windows PC. The installation required a reboot. After the reboot and logon, the system froze. A technician has been called to fix the problem. Which of the following should the technician do FIRST?

• A.Boot the PC, run misconfig, check the safe boot box under the Boot tab, and then restart
• B.Log in as an administrative user and determine if the problem persists
• C.Boot into safe mode, and then load the ERD and restore the most recent files
• D.Contact the application vendor support staff for more information

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An technician performed an in-place upgrade to 10 on a customer laptop. following the upgrade, a proprietary software application no longer works. The technician realizes the software is not compatible with Windows 10. Which of the following is the BEST option to make the software functional again?

• A.Run the application in compatibility mode.
• B.Apply all known updates to the updated OS.
• C.Roll back the in-place upgrade to the original OS.
• D.Reinstall the original OS,

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