A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

• A.Do not upgrade any workstations within the organization.
• B.Upgrade all workstations and provide a virtual environment for the legacy software.
• C.Upgrade all workstations except those used by the engineering department.
• D.Purchase new workstations for the engineering department.

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Which of the following handles touch-screen operation on a mobile device?

• A.Stylus
• B.Liquid crystal display
• C.Processor
• D.Digitizer

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A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

• A.Determine the next steps to resolve the issue and document it.
• B.Design a plan of action to resolve the issue and implement the solution.
• C.Document the findings, actions, and outcomes.
• D.Establish a theory of probable cause, researching internally or externally as needed.

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A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?

• A.Digitizer issues
• B.Overheating
• C.Broken screen
• D.Malware

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Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines?

• A.AC voltage regulator
• B.Uninterruptible power supply
• C.Cloud storage backup
• D.Line conditioner

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