Free CompTIA 220-1102 Exam Dumps Questions & Answers

A user receives a message on a PC stating it has been infected by malware. A technician runs a full scan on the user's machine and detects no malware. Later that day, the same message reappears. Which of the following steps should the technician take to restore the system to regular functionality?

• A.  Reimage the computer.
• B.  Check for Windows updates.
• C.  Run System File Checker.
• D.  Enable Windows Firewall.

A technician needs to configure a backup solution that will have the least additional expenses and impact on users. Which of the following steps should the technician complete? (Select two.)

• A.  Use third-party licensed backup software
• B.  Use the built-in OS backup utility
• C.  Configure the backup to run when the user logs in
• D.  Configure the backup job to run every hour
• E.  Use an external storage device for the backup
• F.  Configure the backup to run after peak hours

A user connected an external hard drive but is unable to see it as a destination to save files. Which of the following tools will allow the drive to be formatted?

• A.  Device Manager
• B.  Disk Management
• C.  Disk Cleanup
• D.  Disk Defragmenter

A user is unable to access the company's internal network on a separate subnet. A help desk technician verifies the user's credentials, and the user has the appropriate permissions to access the network. The technician checks the network and finds the connection is stable. No other users are having this issue. Which of the following should the technician do next?

• A.  Consult with the firewall team to see If the user's IP address Is blocked.
• B.  Delete the user's credentials and create new ones.
• C.  Run a virus scan on the user's workstation.
• D.  Update the network drivers on the user's workstation.

A technician is troubleshooting an issue with a computer that contains sensitive information. The technician determines the computer needs to be taken off site for repair. Which of the following should the technician do NEXT?

• A.  Remove the HDD and then send the computer for repair.
• B.  Get authorization from the manager.
• C.  Check corporate polices for guidance.
• D.  Delete the sensitive information before the computer leaves the building.