A user is unable to use any internet-related functions on a smartphone when it is not connected to Wi-Fi When the smartphone is connected to Wi-Fi the user can browse the internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to Wi-Fi.
Which of the following is the MOST likely reason the user is unable to use the internet on the smartphone when it is not connected to Wi-Fi?

• A.The smartphone's Bluetooth radio is disabled.
• B.The smartphone's SIM card has failed
• C.The smartphone's line was not provisioned with a data plan
• D.The smartphone has too many applications open

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Which of the following Wi-Fi protocols is the MOST secure?

• A.WEP
• B.WPA3
• C.WPA-TKIP
• D.WPA-AES

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A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?

• A.Avoid distractions
• B.Deal appropriately with customer's confidential material
• C.Adhere to user privacy policy
• D.Set and meet timelines

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