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  1. Home
  2. CompTIA Certification
  3. 220-1102 Exam
  4. CompTIA.220-1102.v2023-06-21.q112 Dumps
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Question 1

A department has the following technical requirements for a new application:

The company plans to upgrade from a 32-bit Windows OS to a 64-bit OS. Which of the following will the company be able to fully take advantage of after the upgrade?

Correct Answer: D
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Question 2

A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?

Correct Answer: D
This will ensure that the antivirus software is up-to-date, and can detect any new viruses that may have been released since the last virus definition update.
The CompTIA A+ Core 2 220-1002 exam covers this topic in the following domains: 1.3 Explain the importance of security awareness and 2.2 Given a scenario, use secure data management and disaster recovery principles.
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Question 3

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Correct Answer: A
Multifactor authentication (MFA) is a security measure that requires users to provide multiple pieces of evidence when logging in to an account or system. This can include a combination of something the user knows (e.g. a password or PIN), something the user has (e.g. a security token or smartphone) and something the user is (e.g. biometrics such as a fingerprint or face scan). By enabling MFA, the systems administrator can ensure that users are required to provide multiple pieces of evidence when logging in, making it more difficult for unauthorized users to gain access to the system. This can help reduce the number of help desk tickets submitted due to forgotten passwords.
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Question 4

A technician has spent hours trying to resolve a computer issue for the company's Chief Executive Officer (CEO). The CEO needs the device returned as soon as possible. Which of the following steps should the technician take NEXT?

Correct Answer: D
The technician should escalate the ticket to ensure that the CEO's device is returned as soon as possible1
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Question 5

An administrator has submitted a change request for an upcoming server deployment. Which of the following must be completed before the change can be approved?

Correct Answer: A
A risk analysis must be completed before a change request for an upcoming server deployment can be approved 1 Risk analysis is an important step in the change management process because it helps identify and mitigate potential risks before changes are implemented. Once the risks have been analyzed and the appropriate measures have been taken to minimize them, the change can be approved and implemented.
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