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  2. CompTIA Certification
  3. 220-1102 Exam
  4. CompTIA.220-1102.v2024-03-26.q330 Dumps
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Question 226

A user calls the help desk to report that mapped drives are no longer accessible. The technician verifies that clicking on any of the drives on the user's machine results in an error message. Other users in the office are not having any issues. As a first step, the technician would like to remove and attempt to reconnect the drives.
Which of the following command-line tools should the technician use?

Correct Answer: A
Explanation
The technician should use net use command-line tool to remove and reconnect mapped drives. Net use is a command that allows users to manage network connections and resources, such as shared folders or printers.
Net use can be used to map or unmap network drives by specifying their drive letters and network paths. For example, net use Z: \server\share maps drive Z: to \server\share folder, and net use Z: /delete unmaps drive Z:.
Set is a command that displays or modifies environment variables for the current user or process. Set is not related to managing mapped drives. Mkdir is a command that creates a new directory or folder in the current or specified location. Mkdir is not related to managing mapped drives. Rename is a command that renames a file or folder in the current or specified location. Rename is not related to managing mapped drives.
References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.6
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Question 227

An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?

Correct Answer: A
The systems administrator should clear the application cache12
If clearing the application cache does not work, the systems administrator should uninstall and reinstall the application12 Resetting the phone to factory settings is not necessary at this point12 Installing an alternative application with similar functionality is not necessary at this point12
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Question 228

A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?

Correct Answer: B
The user can change the wallpaper using a Windows 10 Settings tool by following these steps12:
* Open Settings by pressing the Windows key and typing Settings, or by clicking the gear icon in the Start menu.
* Select Personalization from the left navigation menu.
* On the right side of the window, click Background.
* In the Background settings, click the drop-down menu and select Picture as the background type.
* Click Browse and then locate and open the image the user wants to use as the wallpaper.
The other options are incorrect because they do not lead to the Background settings or they do not allow the user to browse for an image. Accounts, System, and Apps are not related to personalization settings. Your info, Display, and Apps & features are not related to wallpaper settings.
References: 1:
https://support.microsoft.com/en-us/windows/change-your-desktop-background-image-175618be-4cf1-c159-278
2: https://www.computerhope.com/issues/ch000592.htm
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Question 229

A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?

Correct Answer: D
Explanation
The user can enable speech recognition on a PC in the Ease of Access settings tool. To set up Speech Recognition on a Windows PC, the user should open Control Panel, click on Ease of Access, click on Speech Recognition, and click the Start Speech Recognition link. Language settings can be used to change the language of the speech recognition feature, but they will not enable the feature. System settings can be used to configure the hardware and software of the PC, but they will not enable the speech recognition feature. Personalization settings can be used to customize the appearance and behavior of the PC, but they will not enable the speech recognition feature1 Open up ease of access, click on speech, then there is an on and off button for speech recognition.
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Question 230

A technician is installing new network equipment in a SOHO and wants to ensure the equipment is secured against external threats on the Internet. Which of the following actions should the technician do FIRST?

Correct Answer: C
The technician should change the default administrative password FIRST to ensure the network equipment is secured against external threats on the Internet. Changing the default administrative password is a basic security measure that can help prevent unauthorized access to the network equipment. Locking all devices in a closet is a physical security measure that can help prevent theft or damage to the devices, but it does not address external threats on the Internet. Ensuring all devices are from the same manufacturer is not a security measure and does not address external threats on the Internet. Installing the latest operating system and patches is important for maintaining the security of the network equipment, but it is not the first action the technician should take1
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