Users are reporting slow performance on a virtual server. An administrator notices that the virtual CPU is at 50%. Which of the following should the administrator check on the host?
A company has an internal SLA for CPU and RAM oversubscription that should stay below 120%. Storage utilization should stay below 90% with oversubscription below 160%. Given the following:
Which of the following should be done to meet the SLA?
An e-commerce business recently experienced a two-hour outage from its hosted web service provider.
According to the SLA, the business needs to determine how much data can be restored. On which of the following service-level components should the business focus?
A hosted file share was infected with CryptoLocker and now root cause analysis needs to be performed. Place the tasks in the correct order according to the troubleshooting methodology.


An administrator needs to test the latency between two servers. Which of the following commands should be used?