Which of the following is a logical structure for storing files?

• A.Folder
• B.Extension
• C.Permissions
• D.Shortcut

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A technician has successfully verified full system functionality after implementing the solution to a problem.
Which of the following is the NEXT troubleshooting step the technician should do?

• A.Determine if anything has changed.
• B.Document lessons learned.
• C.Duplicate the problem, if possible.
• D.Establish a theory of probable cause.

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A user is attempting to print a document to a wireless printer and receives an error stating the operation could not be completed. Which of the following should the user do to correct this issue?

• A.Reset the proxy settings to their default values.
• B.Ensure both devices are connected to the LAN.
• C.Enable task scheduling.
• D.Review the fault tolerance configurations.

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A computer user is downloading software from the Internet and notices the following at the end of the install file: "...x86.exe". Which of the following statements BEST represents what the "...x86.exe" means in the installation file?

• A.x86 supports an installation on a 32-bit and a 64-bit CPU architecture.
• B.x86 supports an installation on a 16-bit CPU architecture.
• C.x86 only supports an installation on a 32-bit CPU architecture.
• D.x86 only supports an installation on a 64-bit CPU architecture.

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Which of the following utilities has the ability to remove drivers and scan for hardware changes?

• A.Performance Monitor
• B.Disk Management
• C.Event Viewer
• D.Device Manager

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