Free CompTIA JK0-802 Exam Dumps Questions & Answers

A user reports that people are receiving emails from their account that the user never sent. Which of the following security measures would BEST resolve the problem?

• A.  Check the boot.ini on the PC for malicious entries.
• B.  Install a more expensive spam filter.
• C.  Upgrade the email client to a newer version.
• D.  Change the account password.

Which of the following settings MUST be configured in order to turn on a VoIP phone?

• A.  Flow control
• B.  Duplex speed
• C.  PoE
• D.  VPN

A customer calls and states that they are getting a lot of pop-ups and the new antivirus they just downloaded is not helping. Which of the following is the MOST likely cause of the issue?

• A.  Windows not up to date
• B.  Need anti-malware scan
• C.  Security Center Disabled
• D.  Rouge antivirus

The technician is dispatched to look at a user's laptop. The user reports the system shuts down after 30 minutes of field use. The technician notices the battery is not fully charging. Which of the following should the technician perform to resolve this?

• A.  Remove the battery and connect it to a commercial battery charger.
• B.  Change the power setting on the laptop to use less power.
• C.  Replace the battery.
• D.  Discharge the battery using a static mat.

A user reports that when printing from a warehouse to an accounting printer, the printer is only printing random symbols. Which of the following is the MOST likely cause?

• A.  The accounting printer was recently restarted
• B.  The print driver is corrupt and needs to be reinstalled
• C.  The accounting printer does not have enough memory for the job
• D.  The user did not have proper print permissions