A network technician receives a call from a user in the accounting department stating that Internet
connectivity has been lost after receiving a new workstation. No other users in accounting are reporting
similar issues. The network technician is able to ping the machine from the accounting department's
router, but is not able to ping the machine from the IT network. Which of the following is MOST likely the
cause?
A company finds that many desktops are being reported as missing or lost.
Which of the following would BEST assist in recovering these devices?
A junior technician is settings up a voice control device so the Chief Executive Officer (CEO) will able to control various things in the office. Of which of the following types of the loT technologies is this an example?
You have been tasked with testing a CAT5e cable. A summary of the test results can be found on the screen.
Instructions
Step 1: Select the tool that was used to create the cable test results.
Step 2: Interpret the test results and select the option that explains the results. After you are done with your analysis, click the 'Submit' button.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

When trying to determine why users are unable to access a web-based application that was working the previous day, which of the following should be the FIRST question to ask to determine the scope of the issue?