What should you do if you forget your CyberArk Authenticator PIN?

• A.Contact the Administrator to unlock the CvberArk Authenticator.
• B.Reinstall CyberArk Authenticator on top of the existing installation.
• C.Submit a support case to request a new PIN.
• D.Click on the Reset PIN code button.

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You get the following error: "Not Authorized. You do not have permission to access this feature".
What is most likely the cause of the error?

• A.A user gave someone else access to his/her laptop.
• B.A user tried to sign in to the wrong identity tenant.
• C.A non-administrative user tried to access an administrative feature.
• D.A user tried to sign in before being created in Active Directory.

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A user's account information required for multi-factor authentication is not set up properly and is preventing the user from logging in.
What should you do?

• A.Ask the user to delete all browser cookies, then try again.
• B.Delete the user's account and create a new one.
• C.Change the user's director/ source from Active Directory to LDAP for authentication.
• D.Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.

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What can cause users to be prompted for unrecognized MFA factors, such as a wrong phone number or unregistered MFA factor?

• A.Someone registered their phone number to the wrong username.
• B.They mistyped their username.
• C.Someone installed the CyberArk Identity mobile app on a different phone with their credentials.
• D.The administrator switched authentication profiles.

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Which risk factors contribute to the user behavior risk score? (Choose two.)

• A.session cookie
• B.geolocation
• C.operating system
• D.device certificate
• E.AD joined status of device

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