By Default, Line recording is disabled.

• A.True
• B.False

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What would you select from the Admin>Outbound Dialing menu to create a new campaign?

• A.Scripts
• B.Schedules
• C.Campaign Dashboard
• D.Campaign Management

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Select the categories of Prompts in Architect. (Choose two.)

• A.System
• B.Menu
• C.User
• D.Data

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If you have not created any additional templates, you will have several template options when creating a new script. What are the template options? (Choose two.)

• A.Default Inbound Script
• B.Default Outbound Script
• C.Blank Script
• D.Collection Script Template
• E.Default Callback Script
• F.Sales Script Template

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Which dialing mode allows the agent to see customer information before dialing?

• A.Preview
• B.Predictive
• C.Power
• D.Progressive

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