Free Genesys GCP-GC-IMP Exam Dumps Questions & Answers

What additional functionality does Communicate brings to Genesys Cloud?

• A.  Call center features such as ACD and scripting.
• B.  Directory capabilities, such as advanced search, profiles, and keyword searching.
• C.  Knowledge base features, such as FAQs and Communities.
• D.  Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

Select the Access level permission types for workspace membership. (Choose three.)

• A.  Partial
• B.  Write Only
• C.  Contributor
• D.  Collaborator
• E.  Full Access
• F.  Read Only

To assign extensions to users, you must first

• A.  Buy the extension number from the carrier.
• B.  Assign the extension to the user's phone.
• C.  Create a pool of extensions.
• D.  Add the extension to the dial plan.

How many types of Genesys Cloud Contact Center Licenses are available?

• A.  4
• B.  5
• C.  2
• D.  3

You can select multiple files to upload into a workspace in the Documents feature.

• A.  False
• B.  True