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Question 181

A supply manager holds a competitive, sealed bid for a piece of capital equipment. The equipment is of critical importance to the company's operations. The potential bidders include local, national, and international suppliers, as the company wants to receive as many bids as possible.
After the bid closing date, but before bid opening, a bidder contacts the supply manager and states that it made an error in its delivery time. The supplier asks if it can submit a corrected bid prior to opening. Which of the following is the BEST action for the supply manager to take?

Correct Answer: B
Allowing the supplier to withdraw its bid is the best course of action because it maintains the integrity of the competitive bidding process. Accepting a corrected bid would compromise the fairness of the process and could lead to disputes or perceptions of favoritism. Suspension is unnecessarily punitive for an honest mistake.
References:
* ISM Handbook of Supply Management: Guidelines for Competitive Bidding
* FAR (Federal Acquisition Regulation): Handling Bid Mistakes
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Question 182

A supply manager for JKL, Inc., a high-tech services firm, is asked to expedite an order for training on new fire suppression equipment. The equipment Is due to arrive within the month and must be put into immediate use to comply with governmental regulations. A training company has already been found by JKL's human resources department and has committed to providing classes on a rush schedule. JKL has not done business with this training firm before, although they have received excellent evaluations from other clients.
In this situation, which of the following is the FIRST action the supply manager should take?

Correct Answer: A
The first action the supply manager should take is to negotiate a master service agreement (MSA) and a statement of work (SOW) with the training company. This establishes the terms and conditions for the services to be provided, including scope, deliverables, timelines, and pricing. An MSA and SOW provide a clear framework for the working relationship, ensuring that both parties understand their responsibilities and expectations. It mitigates risks associated with service delivery, especially given the urgent need for training and the fact that JKL has not previously worked with this training company. References:
* Legal Aspects of Purchasing and Supply Chain Management by Ian Longdin.
* Professional Services Procurement: How to Assess and Prioritize the Value of Consulting Services by Magnus Carlsson.
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Question 183

Which of the following is MOST appropriate for review by an audit committee?

Correct Answer: C
An audit committee is primarily responsible for overseeing the organization's financial reporting and internal control processes. Their main focus areas include ensuring compliance with legal and regulatory requirements, the effectiveness of internal controls, and the accuracy of financial reporting.
* Paperwork needed to remain compliant with regulations: While important, this is more operational and administrative in nature.
* Whether policy changes will optimize profits: This falls under strategic decision-making, which is typically outside the primary scope of an audit committee.
* The existence of appropriate internal controls: This is a critical responsibility of the audit committee.
They must ensure that there are adequate internal controls to prevent fraud, errors, and ensure accurate financial reporting.
* Forecasted sales and revenues: This is more related to financial planning and analysis, not the direct focus of the audit committee.
Thus, the most appropriate for review by an audit committee is the existence of appropriate internal controls.
References:
* Institute of Internal Auditors (IIA) standards on audit committee responsibilities.
* Corporate governance literature on the role of audit committees.
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Question 184

For several years, an environmental services company has contracted on a single-source basis with a supplier that offers highly specialized testing procedures. The supplier's performance is excellent, but it has Instituted frequent rate increases. The company's supply manager is under pressure to reduce costs wherever possible, but developing other sources will be time-consuming. Given this situation, which of the following actions should the supply manager take FIRST?

Correct Answer: C
* Current Situation: The supplier has instituted frequent rate increases, and developing other sources will be time-consuming.
* Should Cost Analysis: This involves estimating the supplier's production costs to understand whether the price increases are justified.
* Data-Driven Negotiation: Armed with this analysis, the supply manager can enter negotiations with factual data to challenge the rate increases or seek cost reductions.
* Informed Decisions: Should cost analysis provides a detailed understanding of the cost structure, enabling better-informed procurement decisions and potential savings.
References
* ISM. (n.d.). Should Cost Analysis in Procurement.
* CIPS. (n.d.). Cost Analysis Techniques in Supply Management.
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Question 185

Parts characterized by high cost/value and low technical complexity are categorized as

Correct Answer: C
Parts characterized by high cost/value and low technical complexity are best categorized as C. off-the-shelf.
Off-the-shelf items are typically readily available and do not require customization, which aligns with the description of having low technical complexity. Despite their higher cost or value, these parts are standardized and can be used without modification12.
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