Free HP HP2-B110 Exam Dumps Questions & Answers

Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?

• A.  The box is intended for recycling and should be returned in the Planet Partner Program.
• B.  The boxes can be re-used to sell counterfeit products.
• C.  According to HP T&C's the box belongs to HP and needs to be presented if an HP representative asks you to do so.
• D.  An empty box is a counterfeit and the possession is illegal.

How does an HP all-in-one print cartridge give the customer consistent print quality?

• A.  When you replace the cartridge, all critical components are also replaced.
• B.  The transfer roller is also replaced along with the toner.
• C.  It has a separate drum and toner reservoir.
• D.  It is assembled to the highest standards.

What is meant by a "Clone Cartridge"?

• A.  A one-to-one copy of an HP cartridge that comes in HP packaging
• B.  A newly manufactured cartridge that is not manufactured by HP or with any HP parts or ink/toner, but still designed to work in an HP printer
• C.  High quality remanufactured cartridge that comes with HP Original toner or ink
• D.  A non-HP cartridge that comes in a packing intended to mislead the customer to believe it is an HP original

Why is toner particle size and additive distribution important?

• A.  It is easier to recycle.
• B.  It is a feature with color toner that gives the customer excellent print quality.
• C.  It is a feature in all mono toner for maximum yield.
• D.  It is for customers who are cost-per-page sensitive.

What is a typical cross-selling question?

• A.  "Wouldn't you benefit even more from an HP X cartridge?"
• B.  "Can I make your sale bigger?"
• C.  "Do you also have HP Inkjet printers? If so, we have a good offer on HP ink supplies at the moment."
• D.  "Do you Print duplex?"