Free HP HP2-H33 Exam Dumps Questions & Answers

What is true about the difference between HP Contractual Services and HP Care Pack Services?

• A.  HP Contractual Services integrate devices into existing environments. HP Care Pack Services are intended for new environments.
• B.  HP Contractual Services can provide a flexible solution adapted to a customer's needs when the HP Care Pack Services offerings are not suitable
• C.  HP Contractual Services provide outsourcing for mundane IT services. HP Care Pack Services do not offer IT outsourcing.
• D.  HP Contractual Services apply to global customers. HP Care Pack Services are intended for US customers

Which statement is true about the duration of the risk mitigation services?

• A.  Duration of services can be from 1 to 2 years, depending on hardware to support and geography.
• B.  Duration of services can be from 1 to 5 years, depending on hardware to support and geography.
• C.  Duration of services is based on warranty duration and extensions.
• D.  Duration of services is based on event type, depending on the hardware issue.

Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a customer's business?

• A.  Mitigation of Risk Services
• B.  Data Protection Services
• C.  Hardware Protection Services
• D.  Equipment Deployment Services

Which HP program utilizes an external agency that contacts, on behalf of partners, a list of customers with expiring HP Care Pack Services in order to encourage the customers to renew their engagement?

• A.  Services360 Pro
• B.  HP Channel Services Network
• C.  Aftermarket Channel Facilitation Program
• D.  HP Contractual Services

A customer has set aside a budget to cover refreshment of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for services because their IT department does not have adequate resources.
The contract would include the following provisions:
1.Faster response times
2.Multi-vendor repair services
3.Onsite engineer
4.Lease new equipment
Which HP PPS Services offering best meets this customer's needs?

• A.  HP Deployment Services
• B.  HP Care Pack Services
• C.  HP Custom Contractual Services
• D.  HP Standard Contractual Services