A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?

• A.compatibility Issues with standard papers
• B.ink colors that fade over time
• C.Inability to refill non-HP cartridges
• D.wasted ink and printer downtime

Comment: *

Name: *

Email: *

Verification: *

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

• A.Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.
• B.Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.
• C.Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.
• D.HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

Comment: *

Name: *

Email: *

Verification: *

What should you focus on when proposing the best HP printing supplies solution for your customers?

• A.speed, color brilliance, and duplexing capabilities
• B.cost, downtime, and total cost of ownership
• C.quality, sustainability, indoor air quality, and security
• D.technology, science, and industry leadership

Comment: *

Name: *

Email: *

Verification: *

How can the use or non-HP cartridges be harmful to printers? (Select two.)

• A.Non-HP cartridges coat the paper with a sealant that can damage the printer rollers.
• B.Using non-HP cartridges generates excess heat that can damage printer parts.
• C.Using non-HP cartridges can shorten the life of the printer.
• D.Printers that have non-HP cartridges installed need to be cleaned twice as often as printers using Original HP cartridges.
• E.Non-HP cartridges cause more wear on a printer's moving parts than Original HP cartridges.

Comment: *

Name: *

Email: *

Verification: *

A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

• A.Possible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.
• B.Because Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.
• C.Original HP supplies meet eco-label criteria, lowering TCO.
• D.Familiar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

Comment: *

Name: *

Email: *

Verification: *